Sippy
Account

Delete your Sippy account

This page explains how to permanently delete your account in Sippy – Water Reminder, made by Generic Bytes, and what happens to your data.

Option 1: Delete it in the app

The quickest way. It takes effect straight away.

  1. Open Sippy and make sure you're signed in to the account you want to delete.
  2. Go to Settings Settings using the tab at the bottom of the screen.
  3. Scroll to the bottom and tap Delete account.
  4. Confirm it's you. Enter your password, or choose your Google account if you signed in with Google.
  5. Tap Delete. You'll see "Account deleted" when it's done.

Option 2: Ask us by email

If you've uninstalled Sippy or can't sign in, email us from the address linked to your account and include your Sippy username. We'll confirm the request and delete your account within 30 days.

Request deletion by email

Or write to [email protected].

What gets deleted

  • Your sign-in (email or Google link)
  • Your profile: name, username, avatar, photo, gender, goal and streak
  • Your daily totals stored in the cloud
  • Friendships, friend requests and invites
  • Your group memberships, cheers and nudges
  • Your push notification token

What's kept, and for how long

  • Backups: copies in routine backups are removed within 30 days.
  • Groups you were in carry on for the other members, without you.
  • Purchase records are held by Google Play or the App Store under their own policies. We don't keep payment details.
  • Data on your phone (drink logs, reminders) stays until you uninstall Sippy or clear its data.

Using Sippy without an account? Your data is only on your phone. Uninstall the app, or go to your phone's Settings → Apps → Sippy → Storage → Clear data, to remove it.

Have Premium? Deleting your account doesn't cancel a subscription. Cancel it in Google Play → Payments & subscriptions, or in your Apple ID settings → Subscriptions.

This can't be undone. Once your account is deleted we can't bring back your profile, username or friends. Your username becomes free for someone else to use.

Want to delete only some of your data, not your whole account? Email us at [email protected]. More detail is in our Privacy Policy.