Sprout Stack has no accounts
You never sign up, so there is no account to close. What exists is the game data on your phone, and some analytics and crash data linked to a random Player ID. This page shows how to delete both.
Delete the data on your device
- Uninstall the gameUninstalling removes your levels, coins, boosters, album, streaks and settings from your phone straight away.
- Optional: reset your advertising IDOn Android, go to Settings › Privacy › Ads. On iPhone, turn off tracking in Settings › Privacy & Security › Tracking.
Ask us to delete data held online
- Find your Player IDOpen the game, go to Settings › About, and copy your Player ID. Do this before you uninstall.
- Email us the requestSend the message below to [email protected] with your Player ID filled in.
- We confirmWe delete the data and reply to confirm within 30 days.
Your deletion request
Copy this, fill in the two lines, and send it from any email address.
To: [email protected] Subject: Delete my data - Sprout Stack Please delete the data linked to my device for Sprout Stack. Player ID: [paste from Settings > About] Device: [Android or iPhone/iPad]
What gets deleted, and what is kept
| Data | What happens |
|---|---|
| Game progress, coins, boosters, album, settings | Deleted from your device when you uninstall. We never hold a copy. |
| Analytics data (Firebase Analytics) | Deleted for your Player ID within 30 days of your request. |
| Crash reports (Firebase Crashlytics) | Deleted for your Player ID on request; otherwise removed automatically after 90 days. |
| Advertising data (Google AdMob) | Held by Google under its own policies. Reset your advertising ID or manage it at myadcenter.google.com. |
| Purchase records | Kept by Google Play or Apple under their own policies, so you can restore purchases. We don't store payment details. |
| Your deletion request email | Kept for up to 12 months as a record that we completed it, then deleted. |
| Anonymous, aggregated statistics | Kept. They can't be linked back to you. |
Deleting your data can't be undone. If you reinstall, the game starts from level 1. Restore purchases from Settings to get Remove Ads and the Starter pack back.
Questions
This page is for Sprout Stack: Merge Sort Puzzle by Generic Bytes. For anything else about your data, read the Privacy Policy or email us: