Tablewise
Delete your account
You can delete your Tablewise account and the data linked to it at any time, from inside the app or by email if you no longer have the app.
Option 1: in the app
- Open Tablewise and tap Settings (the slider icon on the Home screen).
- Go to Account › Delete account.
- Read what will be deleted, then tap Delete my account to confirm.
Deletion starts right away. The app signs you out and resets to a fresh game.
Option 2: by email
- Find your Player ID in Settings › Account, or note the Google account you signed in with.
- Email [email protected] with the subject "Delete my Tablewise account".
- Include your Player ID or Google email. We may ask you to confirm the request from that address.
We confirm by email and complete the deletion within 30 days.
What we delete
- Your account and Player ID
- Your café display name
- Game progress, stars, streaks and settings stored on our servers
- Daily Table results and leaderboard entries
- Your friends list, and you from other players' lists
- The link to your Google account
What we keep, and for how long
- Purchase records: kept as required by tax and accounting law, then deleted. Google Play keeps its own records of your payments.
- Analytics data: not linked to your account after deletion, and removed by Firebase within 14 months.
- Crash reports: removed within 90 days.
- Support emails: kept for up to 12 months to handle follow-ups.
Good to know
- Deleting your account does not cancel anything with Google Play and does not refund purchases. For refunds, see Google Play's refund policy.
- Purchases you made can still be restored to a new account with the same Google Play account, but your progress and streaks cannot be recovered.
- Uninstalling the app removes data stored on your device, but does not delete your account on our servers.
- Want to delete only some data, such as your leaderboard results? Email [email protected] and tell us what to remove.
More detail is in our privacy policy.