Privacy policy

Information we collect

Information created when you play

• Anonymous account ID. On first launch the app creates an anonymous account with Firebase Authentication. It is a random ID, not your name.
• Game progress. Levels completed, stars, times, hints used, streaks, unlocked guest sets and settings. Most of this stays on your device.
• Daily Table results. Your solve time, mistakes and move list for each daily puzzle, stored on our servers so we can rank the leaderboard and check results are fair.
• Display name. A generated café name such as "Quiet Latte" that appears on leaderboards.
• Friends. If you add friends with an invite link, we store the list of friend account IDs.

Information you choose to give us

• Google account. If you sign in with Google to keep progress across devices, we receive your Google account ID, name and email address from Google.
• Support messages. If you email us, we receive your email address and whatever you write.

Information collected automatically

• Device and usage data such as device model, OS version, app version, country, and which screens and features you use, through Firebase Analytics.
• Crash reports through Firebase Crashlytics, including the state of the app at the time of a crash.
• Advertising ID and related data used by Google AdMob and its ad partners to show and measure ads.

Purchases

Payments are handled by Google Play. We never see your card or bank details. We receive a purchase record (product, date, order ID) through Google Play and RevenueCat so we can unlock what you bought and restore it on a new device.

How we use it

• To run the game: save progress, run the Daily Table, show leaderboards and friends, and unlock purchases.
• To keep the leaderboard fair, by checking submitted solutions.
• To show ads, including personalised ads where you have allowed them.
• To understand how the game is played, fix crashes and improve puzzles, hints and difficulty.
• To answer your support requests.

We do not sell your personal information.

Who we share it with

We use these service providers to run Tablewise. Each processes data under its own terms and privacy policy.

Other players see only your café name, your daily results and, if you are friends, your streak. We may also disclose information when required by law or to protect players and the service.

Ads and your choices

• Where required (for example in the EEA and UK), the app asks for your consent before showing personalised ads. You can change this anytime in Settings › Privacy and ad choices.
• On Android you can reset or delete your advertising ID in your device settings under Google › Ads.
• Buying "Remove ads" stops interstitial ads. Optional reward videos stay available if you want them.

How long we keep it

• Account, progress and daily results: for as long as your account exists. When you delete your account we delete them within 30 days.
• Analytics data: kept by Firebase for up to 14 months, then deleted.
• Crash reports: kept by Crashlytics for up to 90 days.
• Purchase records: kept as long as needed for tax, accounting and to restore purchases, as required by law.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict some processing. To use these rights, email [email protected]. You can also delete your account yourself, as described on our account deletion page. If you are not satisfied with our answer, you may complain to your local data protection authority.

Children

Tablewise is a general-audience puzzle game and is not directed at children under [13 or the age set by your local law]. We do not knowingly collect personal information from children under that age. If you believe a child has given us personal information, contact [email protected] and we will delete it.

Security and transfers

Data is sent over encrypted connections and stored with Google Cloud and our other providers, which may process it in countries other than yours. We limit access to the data we hold and protect it with the safeguards our providers offer.

Changes and contact

If we change this policy we will update the date at the top and, for important changes, tell you in the app. Questions: [email protected]. Generic Bytes, [BUSINESS ADDRESS].